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Delivering Great Customer Service

The ability to deliver a high level of customer service is just as vital to the continued health of a grooming business as the quality of the grooming being done in the salon.

Solving Skin & Coat Problems

Skin and coat issues can be a source of incredible discomfort for dogs and a huge worry for pet owners who are often at a loss as to what to do.

UPDATED WITH VIDEO: Details Released About New Professional Grooming Standards

The Professional Pet Groomers & Stylists Alliance unveiled new standards for the grooming industry at this year’s Groom Expo.

Preparing for Disaster

Sleepypod shares Melanie Monteiro's tips for how pet owners can prepare for any type of disaster.

A Bath and Beyond

The right selection of spa products can help customers keep their pets looking and feeling their best.

Taming the Tibetan Terrier

While its breed standard calls for the Tibetan Terrier to be impressively full-coated, pet owners will find that a shorter, more manageable cut is far more practical to maintain and will help avoid matting.

The Road More Traveled

For an increasing number of professional groomers, starting a mobile business is proving to be the best route for maximizing profits while minimizing stress.

At a Good Clip

Mastering the use of comb attachments and proven clipper shortcuts can be key to more efficient grooming with great-looking results.

Never Too Careful

In today’s climate, when pet owners are on high alert about perceived dangers in the grooming salon, groomers need to take every precaution to protect the animals and themselves—as always.

Driving Success

John Stockman, national sales manager for Wag’n Tails Mobile Conversions, discusses how the company helped build and continues to revolutionize the mobile grooming business.

The Perfect Fit for Felines

A highly controlled atmosphere for pets and distinct convenience factor for pet owners makes mobile grooming an ideal fit for working with cats.

Portuguese Water Dog Haircut

A haircut that can be completed quickly and easily, yet still offers groomers the flexibility to adjust to clients’ preferences, will provide a great competitive advantage.

Ear Care 101

Regular, proper maintenance of a pet’s ears is essential in protecting it from painful and dangerous infections.

Grooming the Fearful Dog

Changing the grooming interaction into a pleasant and relaxed experience can go a long way in creating a positive change in anxious canine clients.

Comfy Quarters

Today’s containment systems boast an array of constructions options, colors and features, helping to make the grooming experience as comfortable as possible for pets.

Building a Better Business Plan

Whether they are launching, maintaining or expanding their enterprise, grooming business owners must have clear goals in place for their business, as well as a roadmap for how to reach their intended destination.

Price Check

In order to achieve long-term success, grooming business owners must be able to create a profitable pricing strategy that works for their local customer base.

Ingredients for Health

Selecting the shampoos and conditioners for use in the grooming salon is about more than just getting a pet clean; it is about providing the right care for the pet’s skin and coat.

From Groomer to SAGE

Chuck Simons, inventor of the Groomers Helper safety and positioning system and a popular grooming industry speaker, has come a long way over the past three decades.

Making the Right Choice

There is no one sure way to find the perfect grooming salon employee, but experts say there are some universal truths to consider.
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January 2019

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