While providing clients with a high level of customer service is inherently personal, grooming business owners must balance this with a healthy dose of professionalism.
Pet parents are searching for fresh scents and safe options to keep their pets looking and feeling their best after or between grooms.
To successfully expand your business to include clients of the feline persuasion, it is important that you start with the basics and build your offerings as you gain experience.
As the industry gears up for the Atlanta Pet Fair & Conference in March and SuperZoo in July, it’s the perfect time for groomers to prepare for successful trade show experiences.
Are you ready to market your services to a whole new generation of pet owners? Let’s hope so, because your ability to do so is sure to impact your grooming business—for better or worse.
Grooming Business’ annual Pet Groomer Survey revealed a number of opportunities and challenges that grooming businesses face as the calendar flips to 2017.
Helping canine clients feel confident and comfortable in your shop can pay big dividends by fostering long-standing relationships based on trust.
Whether or not you choose to incorporate retail into your model, there is a wealth of opportunities to expand your business in the coming year.
Martha Palmer, director of Wahl Clipper Corporation’s professional animal division, discusses how the company is leveraging its long history in the clipper business, as well as valuable input from groomers, to craft the perfect tools for professional pet stylists.
Shannon Moore, NCMG, director of grooming and education for Espree Animal Products, Inc., explains how the company unlocks the nourishing benefits of botanical ingredients to provide wholesome, solution-oriented products for the professional grooming community.
Industry events can be a great place for professional groomers to refine their skills, shop for equipment and supplies, and recharge their batteries—provided they can find the time and money to get there.
Good management skills are essential for cultivating an efficient, effective and loyal staff in the grooming salon.
Cat-focused professional groomers must be willing to institute price increases if they want to protect—or enhance—the profitability of their business.
An essential part of the grooming process, trimming a dog’s nails represents an opportunity to enhance your standing with clients—both canine and human.
A recent study by Thumbtack, a marketplace for service providers, reveals a great opportunity for groomers to expand their service offerings.
Aesthetics, safety and efficiency are all considerations that must be made in order to create a successful grooming salon.
A salon renovation or entirely new build-out might represent the perfect time to add retail.
Pet owners who favor the natural look on their dogs will appreciate this simple but distinctive cut.
To ensure the health of both pets and staff, every grooming salon must have a comprehensive list of safe-handling policies in place.
Dawn Tolonen, director of marketing for MiracleCorp Products, discusses how the company’s solution-oriented Miracle Care brand can be a valuable resource for professional groomers.