When it comes to dealing with difficult customers, groomers who are able to keep their cool and stand their ground will come out on top.
The right assortment can turn new pet owners into lifelong consumers.
How you set the prices in your salon can make or break your business.
With more consumers than ever going online to purchase pet products, it is imperative that traditional brick-and-mortar retailers evolve their approach to keep up with the internet heavyweights.
A lot of time can be wasted in the grooming salon, whether it's from idle chit-chat or late drop-offs/pick-ups. To keep things running smoothly, it's all about increasing efficiency.
There are a variety of strategies that retailers can utilize to increase store revenue in the digital age.
Sarah Lund, director of marketing for The Pound Bakery and Pedigree Ovens, discusses how the company partners with pet stores to build successful food and treat lines.
Building an effective team of employees for your salon will require finding candidates who not only have the necessary skills, but also fit the image of your brand.
Professional groomers should take a broad and ongoing approach to promoting their business if they want to grow or even maintain a healthy client base.
As 2017 quickly comes to a close, it’s the perfect time to reflect on the highs and lows that we’ve experienced as individuals, business owners and collectively as an industry over the past 12 months.
Grooming pets can be a tough way to make a living, especially when your customers simply don’t understand how much work goes into caring for their furry friends.
The right salon software package can help grooming businesses in a variety of ways, including scheduling appointments, tracking sales and much more.
Certification helps professional groomers stay competitive and grow their businesses.
Pet stylists who decide to go the mobile grooming route can reap big rewards by catering to the growing pool of clients looking for more convenient ways to care for their pets.
Once viewed as a peculiar resource for the hippie set, holistic practitioners and natural spas now transcend the pet grooming world, serving all those who seek blissful treatments that benefit the whole body and mind.
Making sure that your employees understand what is expected of them while remaining sensitive to their needs and wants is essential to running a successful grooming salon.
Following seven simple steps can help your business shine and increase customer satisfaction.
Every professional groomer should have a sound retirement plan in place long before they consider hanging up their shears.
While providing clients with a high level of customer service is inherently personal, grooming business owners must balance this with a healthy dose of professionalism.
To successfully expand your business to include clients of the feline persuasion, it is important that you start with the basics and build your offerings as you gain experience.