July 2015

Getting Down to Business

The success of a pet grooming operation depends on a sound business plan.

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   Lindsey Dicken, a National Certified Professional Groomer from Altamonte Springs, Fla., was named American Groomer of the Year at the 27th Annual Cardinal Crystal Grooming Achievement Awards at the SuperZoo trade show at Mandalay Bay in Las Vegas.  For the first time in the history of the event, award winners each received a cash prize of $1,000 along with their Crystal obelisk statue.

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Groom Texas, a new two-day grooming show organized by Barkleigh, will kick off on July 18.  Barkleigh has teamed up with the Houston World Series of Dog Shows—which holds a series of indoor dog shows at Houston’s NRG Park complex—to host the event, which will feature grooming contests and educational seminars. Competitions will include Poodle, All Other Purebreds and Creative contests.

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Andis ( has released a limited-edition version of its popular UltraEdge 7FC blade, dubbed the Patriot Blade, in honor of America’s veterans.

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Wag’n Tails ( has introduced the Dyna Groom mobile pet grooming van, the company’s second new model in the past 12 months.  The Dyna Groom van fills an important space in the Wag’n Tails van offerings, between the smaller Ultra Groom van and the diesel-powered Endurance Sprinter models. It is spacious, with 6.5 ft. of headroom and nearly vertical walls.

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 Nominations for the 27th annual Cardinal Crystal Grooming Achievement Awards are now open, and program organizers are promising more excitement and suspense than ever.  For the first time, all winners at this year’s Cardinal Crystal Grooming Achievement Awards, which will be presented at the SuperZoo show in Las Vegas on July 21, will receive a cash prize of $1,000 to go along with their Crystal obelisk statue, which has long been regarded as the grooming industry’s version of an Oscar.&n

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PetAg Well Animal Group (WAG) (, which offers pet healthcare brands PetAg and Lambert Kay, has introduced Fresh ‘n Clean Skin & Coat Essentials, a product line specifically developed to address the most common skin and coat conditions affecting pets.Each of the five shampoos in the product line was developed to provide relief for a particular skin or coat issue, ranging from dry, itchy skin to hot spots.

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Innovacyn, ( has introduced the Vetericyn Plus line of products for treating cuts, abrasions, ear ailments and eye irritation in all animal species. The products offer non-toxic and antibiotic-free solutions for dermal cleaning and debriding, allowing for optimal healing conditions. The new formulation includes a higher concentration of hypochlorous acid, making it up to three times as concentrated as original Vetericyn without requiring any withdrawal period. Vetericyn Plus is available for over-the-counter markets.

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B-Air ( has introduced the Vantage VG 1500 commercial-grade dehumidifier. The Vantage combines a rugged, compact design with the professional performance needed to lower humidity in a grooming salon, veterinarian clinic or kennel facility, allowing pets to dry faster and helping to keep the environment healthy for staff.  The Vantage VG 1500 is ETL/CSA/CE certified for use in the U.S., Canada and Europe, and its features include a digital control panel, 235 CFM of continuous dry airflow, 7.3 amps, a 25-in.

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  Andis expanded its line of ProClip UltraEdge Super 2-Speed detachable blade clippers with a new vibrant orange Blaze color.Designed for heavy-duty professional use, the ProClip UltraEdge Super 2-Speed comes  with a size 10 UltraEdge blade for all-purpose grooming. Engineered to maintain the power required for tough grooming jobs, the clipper stays cool, eliminating the need for fans and air vents—which can become clogged with hair.

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Professional groomers Kristie Kingsland and Emily Rupe are joining forces to launch a new grooming trade show: Mardi Paws Pet Expo (  The two-day expo and trade show will kick off on May 30, at The Doubletree by Hilton New Orleans Airport. It will feature a lineup of seminars and special certification courses. Speakers will include industry experts Pam Lauritzen, Scott Wasserman, Vero Da Sylva, Dawn Omboy and Danelle German.

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 The mobile pet grooming business is flourishing these days, as groomers increasingly recognize the advantages of taking their trade on the road. By going mobile, many find that they are able to leave behind the many hardships that come with running a brick-and mortar-salon. For example, finding the right real estate becomes a non-issue.

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Grooming Business: What attracted you to creative grooming? What attracted you to competing in this area?  Lori Craig: I had been grooming for several years and always dabbled in my shave downs, making patterns and Mohawks, but it was when I saw Angela Kumpe’s dragon [design] at my first grooming show that I knew this is what I wanted to do. So, I came back to Oklahoma and acquired my first Standard Poodle, Falcor. He was blue within a few weeks.  The attraction of creative grooming for me is getting to express my art in what I do everyday cutting hair.

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There is nothing better for a pet grooming salon owner than having happy customers with happy pets walk out the front door grinning and proud to show off their groomer’s handiwork. Nothing, that is, except perhaps having them walk back in for their next appointment.  No matter how good a grooming salon is or how well liked its groomers are, once a customer walks out the door, there is no guarantee that he or she will be back. Any number of circumstances can conspire to keep a pet owner from returning—a move out of the area, the loss of a job or even the loss of the pet.

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 For the past year, the economy has continued to be the beast that keeps many a grooming salon owner up at night.

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For many business owners, the end of year often ushers in a time of reflection and self-assessment. It’s a time to take stock and evaluate which business practices, products or services proved profitable and which didn’t. It is also time to look ahead and make plans and projections for the upcoming year.

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The Science of Skin
October 16, 2014

When groomers are bathing, they must consider the fact that the skin is the largest organ on the dog’s body. They must also remind themselves that they are the caretakers of this organ. Groomers have contact with the skin of a pet more than even a veterinarian does, in most cases. Being the keeper of a dog’s skin is an important job. The skin is the front line of the dog’s defense system, and often, it  displays the first indicator when something is not functioning well internally.

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Cat Bathing Made Easier
October 2, 2014

Some groomers may say that because cats do not enjoy water, they are difficult to bathe. However, that is not the case with many cats. It is not the water they dislike; it is the sounds, smells and sights in their environment that put cats on edge. Cats are reactive to their surroundings, so groomers have to be proactive in making them feel secure, not defensive. Cats like to feel in control at all times, and if placed in a tub that smells like dog, they can become stressed, anxious and more likely to act out.

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Humane Cat Handling
September 18, 2014

There may be no better time for professional groomers to remember the old adage about grooming smarter, not harder, than when working with feline clients in the salon. Cats, by nature, react to their environment. So, if the environment in the grooming salon is cat friendly, the use of restraints can and should be reduced drastically. However, due to most pet salons’ hectic and often chaotic environment, keeping a cat calm can be quite challenging.

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Handle with Care
September 4, 2014

In an ideal world, all dogs would enjoy being groomed. They would stand immobile like statues for as long as we wished, and turn around on the table or in the tub on a simple verbal request—“Come on, Fluffy, turn around so I can get the other side.” We would ask, “Paw, please,” and they would lift each foot in turn to have nails trimmed or dremeled. And they’d politely close their eyes and hold still to have their heads soaped and rinsed, or dried.

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  For the past couple of days, the topic de jour at many water coolers has been the dramatic weight loss achieved by the winner of the NBC TV show The Biggest Loser. Here at Pet Business Media, however, we’ve been awaiting the results of a very different weight loss program: the Pet Shape Up Challenge, a Dog and Cat Weight Loss Program.  Fetch!

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Events Calendar

Aug 6 2015-Aug 9 2015

All American Grooming Show

The Westin Chicago North

Wheeling, Ill.

(717) 691-3388

Sep 17 2015-Sep 20 2015

Groom Expo

Hershey Lodge and Convention Center

Hershey, Pa.

(717) 691-3388

Sep 19 2015-Sep 20 2015

The Long Island Pet Expo in the Park

Tanner Park

Copiague, N.Y.

(800) 677-4677

Oct 2 2015-Oct 4 2015

The New England Grooming Show

Sturbridge, Mass.

(717) 691-3388

Nov 7 2015-Nov 8 2015

New Jersey Family Pet Expo

Garden State Exposition Center

Somerset, N.J.

(631) 423-0620


What is your outlook for 2015?:

New Products

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    The Groom Genie is a new grooming brush that unravels tangled fur and prevents matting. It is based on the Knot Genie brush that revolutionized detangling brushes for humans. The unique bristle design tenderly works through tangles without...

  • Master Equipment Replacement Tabletop
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    Master Equipment Replacement Tabletop, from Pet Edge, is designed to spruce up a pet grooming salon in a snap. It fits the company’s 46-in. Superior Stainless Steel Electric Table. The existing tabletop is simple to remove, so groomers can...

  • Sassy Cece Conditioner
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    Bobbi Panter Pet Products has added Sassy Cece Conditioner to its Signature line of products. The conditioner is made with acai berry, keratin, safflower oil, shea butter and vitamin B5 to detoxify impurities while removing knots and taming wild...

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    Bio-Groom’s Protein Lanolin Shampoo  was created with a naturally thin fluidity and a high 5:1 level of concentration. It is made of natural ingredients to deeply clean, richly moisturize and provide shine. It doesn’t contain fillers, gums...

  • New Colors for MiracleCare QuickFinder Nail Clippers

    MiracleCorp has added new colors to its MiracleCare QuickFinder nail clippers line. The additions include vibrant blue, purple and green clippers. Featuring QuickSensor technology and a convenient on/off switch, the electronic clippers give...

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    The Rainbow, Tattoo, Expressions and Ultimate Groomer Solutions Crystal Kits, from Bow Wow Bling, are perfect for special occasion service offerings in grooming salons. Each kit includes the company’s latex-free, non-toxic Bling it On! glue, a...

  • Ark Naturals Don’t Worry Don’t Rinse Me! Shampoo
    Ark Naturals

    Ark Naturals has introduced Don’t Worry Don’t Rinse Me! Shampoo, an easy-to-use waterless shampoo. It can be applied directly onto a pet’s coat and massaged gently. It dries on its own and does not need to be brushed or towel dried. The...

  • Pet Society Active Argan Complex
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    Pet Society Flash 90 Thermo Active Argan Complex and Spray Thermo Active Argan Complex, condition and protect pets’ skin and coat. Distributed in the U.S. by MGB West Coast Distributors, Flash 90 hydrates skin in 90 seconds, forming a film on...

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    The PetPaint PRO line of color hairspray and stencils allows groomers to paint dogs with longer-lasting, brighter paint with a more professional finish. It includes a 5-oz. bright-color spray to give designs a vibrant pop of color. The set also...